Frequently Asked Questions
When can I get the quotation?
We usually quote within 24 hours after we receive your inquiry. For urgent requests, please specify in your communication for priority handling.
Do you accept small or sample orders?
Yes, we accept both small orders and sample orders. We strive to provide the best price regardless of the order quantity.
What is the lead time for production?
Samples take 1-7 days. Mass production typically takes 5-25 days after receiving the deposit, depending on the order volume.
What payment methods are accepted?
We generally accept T/T, Visa, West Union, and other standard payment terms for your convenience.
What are the available delivery options?
We can deliver via sea freight, air freight, or express courier. We will recommend the most efficient method based on your destination and weight.
How are delivery costs and taxes calculated?
Delivery costs depend on the shipping method, weight, and destination. Taxes are determined by the customer's local customs regulations.
Uvily Light
