❓ Frequently Asked Questions
Q1. Are you a professional manufacturer?
Yes, we have our own factory with over 20 years of R&D and manufacturing experience based on ISO quality management since 2003.
Q2. What certifications do your products have?
Our products are TUV/CB/CE/EMC/SAA/CCC/RoHS approved. We also provide IP65-IP67, IK08-IK10, and LM79/LM80/IES reports.
Q3. Can I have our LOGO on the products and packages?
Yes, we provide professional OEM services to meet our customers' branding requirements.
Q4. What is the warranty period for your LED lights?
We offer a 5-7 years warranty depending on the specific application and customer requests.
Q5. What is the standard lead time for orders?
Standard lead time is 3-7 days for samples and 10-20 days for mass production based on order quantities.
Q6. How do you handle product quality issues?
Our defective rate is less than 0.1%. Within the warranty period, we provide new replacements for small quantities or repair/recall solutions for batch issues based on the situation.
Uvily Light
